Gas Safe registered engineer


A burst pipe is classed as an emergency – it can cause serious damage to your home's or building structure and also electrical wiring.


It' is vital to take action as soon as you come across a burst pipe.


If you have a burst pipe within your home or building, follow these directions:


1. Turn off the water supply

Turn off the main stop cock. You should find this under the kitchen sink or where the water service pipe enters in your home or building.


3. Turn off water heating systems

Switch off the central heating, immersion heater and any other water heating systems.


4. Turn off the electrics

If water from the burst pipe is leaking near your electrics or electrical appliances, switch off the mains immediately. If the mains switch is wet, don't touch it or you could risk fatal electrocution.


Call us immediately - 07956 268406.




You can put a basin or bucket under the leak to catch the water.


You can wrap a towel around the pipe to lesson the water escaping until hekp arrives.


However, if water has been leaking through for some time and the ceilings are bulging, rooms may not be safe to enter. If the ceiling is bulging and you're confident that there is no danger, punch a small hole in it with a thin screwdriver to let the water drain out.


You should prevent future burst pipes by taking the following steps to stop your pipes from freezing again by applying the following:-


  • Insulate your loft
  • Insulate your water pipes
  • Keep your loft warm on chilly days by opening up the loft door and leaving a gap exposed so the hot air can get through.
  • Shut off the water supply pipe to your house and drain the pipes by flushing the toilets and running the taps until empty, if you go away for a few days on holiday etc in very cold weather.
  • Stay on top of plumbing maintenance problems like leaky isolators or dripping taps as these can freeze if the temperature drops below freezing.



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